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FAQ – Answer to All Popular Questions

We undertake to take all useful precautions, and organizational and technical measures appropriate to preserve the security, integrity, and confidentiality of the data we collect and in particular, to prevent them from being altered, modified, or deleted or that unauthorized third parties have access to it.
However, we cannot guarantee that all risk of data misuse has been eliminated. It is important that you maintain the confidentiality of your identifiers in order to prevent unlawful use of your Account

For any request, your dedicated customer service is available by e-mail at [email protected]

To discover our personal data policy, we invite you to read our Privacy Policy by clicking here. Our charter presents our commitments and the fundamental principles that we apply to the protection of the personal data of the Users of our Services. It informs you of the procedures for collecting and using your data, the options, and the rights you have. It may be modified at any time, in particular, to comply with any regulatory, jurisprudential, editorial, or technical developments.

We invite you to contact your dedicated customer service by e-mail at [email protected] describing the problem you are encountering and specifying the platform you are using (Chrome, Firefox, version iOS, Android version…).